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Things that Walmart inc must improve on
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more casher |
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door for handicapped people |
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have some workers to help you fine what you are looking for. |
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parking lot |
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Keeping the food area stocked during all times of the day. Improve overall customer service. Customers have to hunt down people to help them. |
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nothing |
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having more people knowing more about where things are. |
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Cleanliness of restrooms |
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Teaching associates that customers are the #1 asset and should be treated with respect. |
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Don't know. |
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wallmart has made so many changes, and are making changes, constantley, keep up the good work. |
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none |
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I think Walmart inc. can improve on faster costumer service, and more parking space for its costumers. |
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packaging of perscriptions, the small plastic bottles are preferred, I am a teacher and many of my friends also dislike the flat individual packaging of our maintenance perscriptions |
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Nothing |
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LET A WOMEN DO THE THINKING AND IF YOU HAVE TO IMPROVE IT OF COURSE WHY FIX SOMETHING WHICH DOES NOT NEED FIXING |
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Our local Walmart better get their inventory control and stock fixed because they are loosing customers faster than they can gain new ones. |
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nothing |
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Employees |
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Improve lighting, especially at the enterance/exit. |
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VARIATY OF JIGSAW PUZZLES COULD BE BETTER |
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Pet Department - stop selling fish! Always dead fish in tanks - betta fish NEVER have enough water or clean water. Bettas aren't fed regularly. West Norriton, PA store had 10 bettas with about 1 inch of water in cups - no food - no employee around - will not return to that store. |
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Employee and customer safety - More visible security personnel, pedestrian sidewalks between parking isles, like at Target and More hand sanitizers for customer use at shopping carts & on floors in case of breakage or spillage. |
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rotating stock and cashiers are not friendly, cleaning the store |
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GET RID OF THOSE MONITORS THAT HAVE PEOPLE COOKING WHEN I'M TRYING TO CHOOSE MEDICATIONS IN THE PHARMACY SECTION! I DON'T THINK THOSE VERY REPETITIVE AND NOISY ADS ON THE MONITORS OVER OUR HEADS IS GOOD FOR BUSINESS! |
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the items are frequently off the shelves. |
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register |
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Train your cashiers to say Hi and thank you, walmart will be more sucessful, will have more customers and will make more profit if only you fix that problem; as a customer I am paying for every single item that I am buying I am NOT getting them for free or from her pocket. |
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amount of registers open |
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Customer service, never anyone around to help. |
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OPEN more registers. They say they can't get enough people to run them. I find that hard to believe when so many people are out of work. |
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Customer Service of floor staff |
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custmer service, smile. be nice, were your job! act at least somewhat happy to serve us. |
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Be more specific about online vs. in store pricing......do NOT say a product is available at a given store without telling the real store price....VERY deceptive and misleading!!!!!!!!!!!!
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1-American-made mdse |
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Hire more people like Mr. Bill |
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Retrian employees on customer service |
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doing good |
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LET CONSUMERS BUY BROKEN AND DAMAGED MERCHANDISE INSTEAD OF DISCARDING IT. |
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The walmart employees should speak english this is the United States of America. They will be stocking shelves talking spanish, to each other. |
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You people really know what you are doing. I can't think of anything |
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In store 2939, Better management, and better stocking, more checkers or get self serve. |
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BRING BACK YOUR LAY AWAY DEPARTMENT PLEASE |
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customer service. |
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diversity of electronic products. |
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hire more cashiers treat them well |
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nothing |
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does not need improvement |
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By having baskets(CARTS) with which to put in a quarter and get quarter return when you return cart |
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Quality of their produce |
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Get a new manager at the Alcoa, TN store |
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WHEN MAJOR COMPLAINTS COME,LET SOME HIGHER FIGURES GET INVOLVED. |
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I think the company should improve The shopping carts for Babies and Small
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hire employees that speak english |
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Being the same as your other stores I visit in other surronding towns. |
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Get rid of the birds |
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clean the bathrooms have more cashiers on a register clean the bathrooms atleast every hour to cut back on the nastiness |
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More cart pushers |
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On its customer service. |
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You could improve more in the tire and lube department,waiting for oil changes and tire service takes up to 3 hours sometimes, leaving you to wait with your family, which is very hard when you have small childern or an elderly person. |
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Just Parking situations |
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womens clothing |
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CASHERS SAYING THANKYOU AND HAVE A NICE DAY. |
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finish remodling |
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cleanliness |
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unsure of anything to improve on. sometimes more checkers, but that depends on the days you are there. |
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WHEN THINGS GO ON SELL.TO BE BETTER SROCKED |
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Keep on the track you have your employees now and you will see the rainbow at the end of the way. |
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Customer Service |
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Check out lines |
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There's always room for improvement in any company. |
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The quality of their products. |
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Number of cashiers needs to be increased. The registers are there but not enough open. |
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pallets in isles |
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MORE CHECKERS |
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i don't know of any |
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lower some prices |
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Keep layaway. Lots of people especially, single parents depend on this service at back to school time and the holidays. |
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Hire more employees to work the floor to assist customers. |
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ADD MORE SAM STORES AND NOT CHARGE TO JOIN,NOT EVERYBODY CAN AFFORD AN ANNUAL AMOUNT |
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some of the employees need to get better attitudes and better managers. |
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I know that Wal-Mart is already a big store, but it would be nice to see the isles widened a bit more. And to see that an employee of some type could see that parents keep their children under control, or put up signs telling parents to teach their children respect and courtesy. |
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Friendlier employees |
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I like walmart but I think there should be a meeting every so often so employees do not forget how to make their customers feel welcome. |
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i was at store 1017 on 8-6-10 at 12:44:26 to pick up a few things every thing was fine until i check out the cashier was getting my reciept with my change in his hand and he hold his hand to his mouth and cough on them he did not need to hold his hand over his mouth to try to stop gems when he cough on my money&reciept that was nasty i started to come back in the store to tell him something after i though about it i said i best tell the manager maybe he did it without thanking any way i am a clean man and thank it need to be address he is the man that was working at the cashier as you go out to the garden&flowers exit. my name is willie mcknight may god bless. |
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A friend of mine keeps telling me that Target is a better experience. I think I just shop at Walmart because it is closer to where I live. |
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keep up the good work |
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Keep products better stocked instead of letting them get low or run out of items. |
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There needs to be more associates on the floor to help customers and checkers need to realize the customers help pay for there paychecks and a smile and helpfullness can go along way. If it wasn't necessary I would'nt shop a WM but once a month. |
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No. |
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quality of clothing is very poor,they look cheap and gaudy, lack of store employees to answer questions or assist customers |
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no |
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PAY YOUR EMPLOEES A DECENT WAGE AND YOU WILL HAVE PEOPLE STAYING WITH THE COMANY A LITTLE LONGER TRY TO TREAT YOUR EMPLOEES LIKE PEOPLE NOT LIKE SOMETHING YOU CAN DISGARD, NO i NEVER WORKED FOR wALMART BUT I DO TALK TO PEOPLE |
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I've had nothing but horrible experiences with our local Walmart. I will never shop in any Walmart anywhere again. |
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very good |
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The prices really are good! |
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None |
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ALWAYS QUICK AND EASY TO GET WHAT YOU WANT FROM WALMART |
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No one is ever in pet department - not enough selection of canned cat food - always out of litter or Purina dry. Employees need to be trained on how to care for fish or STOP selling them. PetSmart cleans their betta daily and puts a conditioner in the water - what's wrong with WALMART!! |
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Walmart represents the "one-stop" shop, a place where variety and price lead you to find just about anything you want or need. |
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I shop at the walmart off hwy 64 in Tyler Texas.Their cashiers are the most unfriendly people to work in the public .The produce depts in some of the stores are nasty. |
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THE MONITORS BLARING DOWN ARE BAD FOR EMPLOYEES, THEY ARE STRESSFUL. WORKERS TELL ME THEY TRY TO TUNE IT OUT, BUT IT MAKES THEM CRAZY! IT MAKES CUSTOMERS CRAZY TOO. WE WANT TO THINK ABOUT OUR SHOPPING NOT HOW TO COOK SOMETHING OR WHATEVER. PLEASE DO A STUDY ON THESE MONITORS AND REMOVE THEM! OTHERWISE, YOU HAVE A GREAT BUSINESS. |
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none |
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no |
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Yes, like I said before today I went to wal mart # 5330 as usual, I go maybe 5 times a week and I never had any bad experience as today, the cashier made me feel little, She not even said Hi or not even at least made eye contact, She was very upset, I do not have idea way, but she was slamming the items, she not even was letting me get the bagged items and of course, she just hand me the receipt with no thanks, you should use more your store camaras and look what kind of customer service they are giving, some of the cashiers are not helping the store to succed; FW OP#00001637 TE#16 TR#02199 09/18/08 17:34:30 |
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none |
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Do something about the customer service |
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Not at this time |
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I went to Walmart at 1850 Veterans Memorial Highway Islandia NY 11749 to pick up a one hou photo order. Upon my arrival at the photo counter, there was no one to help me. When I did find an associate to assist me she was no assistance at all. She was extremely rude and told me the machine has been down for the last 24 hours and there is no eta on when it will be back up. They didn't have my prints and would do nothing to correct the problem. I needed these prints for work at that exact time and had nothing to bring back. This store was not helpful and I will not return there to pick up this order. I spoke with the CSM and he was no help either. I will never shop at this store again. Store #2917 |
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i continue to shop at walmart , but i have to say the employees are not very friendly. and seem to "hide" when you need them and arelooking every whee for 1 |
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BE MORE up front with pricing!!!!!!!!!!!!! |
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If I knew who the owner was I would spit in his face for allowing his business to be ran so unprofessional |
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no |
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NONE |
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I'M OBVIOUSLY A BIG WAL-MART FAN But I just got back from a store and today was a rare exception. Except for the cashier and the front door lady the people I came in contact with acted like they were from Mars or had hangovers. Disinterested is the best way to characterize them. Rare in WalMart. But no one can do what you do all the time. |
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Checkers could be a little nicer, most or nice and I do understand they are under a lot of pressure and there is never enough check stands open and customers get tired of waiting 25 to 30 minutes to get checked out. |
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I CAN NOT EXPRESS ENOUGH ABOUT YOUR LAY AWAY
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"http//www.survey.walmart.com" listed on today's receipt not found on Web. |
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please do something I am going to another walmart that is farther but at least i will not stand in line forever. |
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no |
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NO |
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No |
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The manager is snotty and has to consistently apologize for not having items in stock. |
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I really think that the company should rethink about Layway Departme nt because some people can't afford to pay cash. |
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the door greeters are rude and do not pay attention to the customers any longer..had one greeter ignoring customers because he was flirting with a female customer |
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Keep up the good work! And help keep the prices down. You guys are fantastic!!! Store#1936.I.D.2671316. Password9062. |
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Seems a shame to see wilted or dead plants being discarded,broken bricks or packaages of mulch ec. being thrown away, when customers would like to buy them at reduced prices, and could possibly use them someway. |
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I was there last week and went to buy a pair of shorts that were marked down. The lady rung them up and said that they weren't for sale. She tried several times to ring them up for me because they were the last pair of shorts in my size. She sent me to the girl that was marking clothes down in the ladies dept. I told the lady about what was going on, and all she said was,oh, I guess i was supposed to put those in the back. I said well them were the only ones in my size. she said that she guessed that i would have to find something else because thos weren't for sale. She was quite rude about it. |
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I like Walmart, I shop there all the time, these are not negative comments, but comments that will only help to improve your store. |
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I have been shopping at Walmart for at least 30 years.Yes I have tryed other stores, but there nothing like Walmart! I even shopped at your Walmart in Beijng,China,Now that was an experience! |
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None That I Can Think Of |
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n/a |
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IT WOULD BE NICE IF YOU COULD BE A SUPPER WALMART |
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Great place to shop however, it is dirty |
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OVER ALL VERY GOOD |
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It seem like the rudest employees hired are at Wal Mart |
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I'm a customer who has recently been subjected to a pervasive scheme whereby I am repeatedly and emphatically called mam, dear, honey, etc., and asked "are you OK?" for whatever reason and the person(s) responsible for this also comment on and/or take note to my purchase(s)and expenditures. (Which are not unusual in any way.) I was standing at the register waiting for checkout when a clerk saw this as an opportunity to "mam" me (and did so emphatically) by saying to me "mam, are you ready for checkout". Why else would a customer be standing at the register with their merchandise to check out? |
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The cleanleness of the stores and neatness of their store would greatly improve their image and help the customer find what they need. |
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I enjoy going to walmart I usualy go about 4-5 times a week. |
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it is always so hot in there ,not enough air and the lay aways should be kept instead of done away with because a lot of poor people depend on the lat aways |
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None |
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KEEP WORKING FOR THE CUSTOMER |
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I THINK GETTING RID OF LAYAWAY IS A BIG MISTAKE BECAUSE ALOT OF PEOPLE US IT TO BUY CHRISTMAS AND OTHER HOLIDAYS BECAUSE THEY CAN'T AFFORD IT ANY OTHER WAY. I BET YOU LOOSE ALOT OF BUSINESS TO KMARTS LAYAWAY. |
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My husband and I take our children to Wal-Mart on a regular basis(one of our family outings)we enjoy shopping there and just looking at things. We teach our children to respect everything and everyone, so when they look at toys and find some not in good shape due to others it is one way of showing them an example of why we respect. |
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