Posted by lil-bit
Fri, 03 Nov 2006 09:26:24 GMT
When I lost my Yahoo account due to password theft I sent numerous replies to Yahoo. My account info had been altered and their response was so sorry nothing we can do. Due to this I also lost my paid Flickr account. You are required to sign in with your Yahoo info. I offered to email them different photos of the same subjects as in my Flickr account but that wasn’t proof enough. Nor the fact that my home email address had the same name as the handle on my locked Yahoo email. They refused to even tell me how long the account had to remain untouched before they would close it, after they refused to delete it. They made it sound like I alone was experiencing this sort of problem. I really disliked losing almost a full year of loading photos to Flickr.
I have done quite a bit of research and discovered the following site. A site which sells a password stealer for Yahoo accounts. http://www.findpassword.com/Password_Stealer.html
Yahoo is certainly aware of this issue and I feel they should repay the losses people suffer due to their faulty design and loop holes in their software. And start publishing means to contact them. And change their Flickr log in policy.
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Posted by tecross_staff
Fri, 29 Sep 2006 01:25:32 GMT
It seems lot of Yahoo users have been hit with the phishing attack. We still need more than 25 signatures for Tecross to take action – our minimum petition signature limit is 50 in order to avoid frivolous complaints. Click here to view the yahoo complaint and sign the petition.
We are looking for Yahoo victims with financial losses ie… contact us at support@tecross.com if the hacker had inflicted financial damages or even tried to inflict financial damages on you. If you have proof that the hacker had used your identity to get loans or EVEN tried to use your credit card, then Tecross will categorize this issue as a financial fraud and will start working with Yahoo, FTC and other relevant organizations.
Meanwhile, spread the word for petition signatures by emailing the above complaint link to your friends and family members – if you are a victim, there is a good chance that your yahoo buddies are also victimized.
Please take a moment to complete the Yahoo customer service survey
The following links shows what others have to say about Yahoo’s customer service:
Yahoo Survey Comments
Yahoo Survey Scorecard
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Posted by tecross_staff
Fri, 15 Sep 2006 17:37:33 GMT
Due to the growing interest on the Yahoo password reset issue, we
have decided to investigate the problem and prepare ourselves to
contact Yahoo as soon as the required number of petition signatures
are obtained. Click
here to view the complaint and sign the petition. Only registered
members are allowed to sign the petitions. Some of our site visitors
are reluctant to register; so let’s make our approach and process
clearer for everyone:
In order to resolve complaints, we
spend our own time and resources to investigate the problem and work
with the corresponding companies. Since our resources are limited, we
want to focus only on complaints that not only benefits the complaint
owner but also the entire society. We do not want to deal with
frivolous complaints. As a result of this approach, companies are
also more receptive to Tecross since they understand that we work
only on critical complaints. If a complaint is not worth your time to
register, then that complaint does not deserve Tecross’ time and
efforts. Bottom line, we want to weed out frivolous complaints and
work on critical complaints only. For that, consumers have to join
together (through our petition process) to fight against bad customer
servicing companies.
Getting back to the problem on hand…
Our approach is to investigate and analyze the complaints in an
unbiased manner from both the company and as well the consumer
perspective. Leaving the emotions and feelings aside, arrive at a
best possible solution to the problem.
View from Yahoo’s perspective:
Identity theft, which includes phishing, is the fastest
growing crime and the hardest problem to solve. Currently tons of
companies are working on solving this problem, but there is no clear
winner yet. As a result each company is...
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Posted by tecross_staff
Thu, 14 Sep 2006 15:17:09 GMT
As the public interest grows on the on-going Yahoo complaint petition for password reset, we decided to write this article to help future victims to deal with this issue. Just a Google search on “Yahoo password reset” returned more than four million results!!.
Before talking about the steps necessary to reset the password, let me tell you something uncanny, which you may not like it. You should be happy that your account is locked!! Why? Read this scary identity theft victim story. At least your hacker had changed the password so that you know for sure you are a victim. Once you know you are a victim, you can take necessary steps to limit any potential financial damages. Just for a second imagine what could happen if the hacker hadn’t changed the password. So take a moment to thank your hacker/Phisher.
Ok, now that your account is locked what to do:
1. Confirm that your account is really locked. Retry sign-in multiple times and also make sure to try from different computers. Also make sure Yahoo has not closed your account due to inactivity – You can assume that this is not the case if you had accessed the account within last 30 days. We believe the actual account inactivity time limit is way more than 30 days.
2. Once confirmed that your account is locked, try the Yahoo online password reset procedure.
3. If you had used the locked email account for any online transactions (banking, online retailing, etc) make sure to contact those companies to change your email address immediately.
4. Now is the ti...
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