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Dell Customer Complaints

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Recent Dell Customer Complaints     Popular Complaints
Total of number of complaints: 7

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Complaint by a_christ_walk_church on Sun 28 Dec 08

Dell salespeople misrepresented a Dimensions 2400 as being usable with Windows95. This was asked THREE TIMES of the salesperson since Windows95 is the ONLY operating system our Church is willing to use.

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Complaint by johnofgeorgia on Tue 28 Oct 08

computer crashed right out of box. anything beyond playing cards crashed the system.

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Complaint by jfw on Thu 09 Oct 08

Warranty issues.. They never seem to know whats going on. I'm always transferred from department to department. It usually take over 2 hours to get somebody to actually help, if not more.

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Complaint by annoyed on Tue 23 Sep 08

Computer bought for my daughters 18th Birthday 5th Aug 2008 crashed and burned less than 2 months later.

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Complaint by dougquaid on Fri 01 Aug 08

2 weeks ago me and an agent tried to fix my dell laptop, its under warranty and they said they will send a box to ship it to repairs in. its been 2 weeks and no box, I contacted them via email 3 times, only the last one got a reply

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Complaint by docmike on Sun 18 Mar 07

Computer sent in for repair under extended warranty have heard nothing from anyone even after 15+ calls. Promised manager would call next day now 5 days later. No one knows where our laptop is. Ect........

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Complaint by kevin on Tue 06 Mar 07

I ordered a new laptop with Windows Vista, and Norton System Works. Norton is not compatible with Vista.

   

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