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Dell Customer Service Surveys
Know the truth about Dell
See what employees and customers are saying about Dell.
You are submitting customer Service Survey for Dell
Company name :: Dell
Q1: Employees are friendly, professional and courteous
*
-------------Select one---------------
Yes
No
Sometimes
N/A
Q2: Employees respond quickly when you ask for help
*
-------------Select one---------------
Yes
No
Sometimes
N/A
Q3: Employees are available when you need them
*
-------------Select one---------------
Yes
No
Sometimes
N/A
Q4: Quality of their products and services
*
-------------Select one---------------
Excellent
Good
Fair
Poor
Very Poor
Q5: Is the prices are competitive?
*
-------------Select one---------------
Yes
No
N/A
Q6: Does Dell makes you feel important?
*
-------------Select one---------------
Yes
No
N/A
Q7: Keeps promises and meets deadlines consistently
*
-------------Select one---------------
Yes
No
Q8: Is Dell trustworthy and reliable?
*
-------------Select one---------------
Yes
No
Q9: Would you do business with Dell again?
*
-------------Select one---------------
Yes
No
Q10: Would you recommend Dell to your friends?
*
-------------Select one---------------
Yes
No
Q11: Your overall satisfaction with Dell?
*
-------------Select one---------------
Very satisfied
Neither satisfied nor dissatisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
Q12: What are the three best things about Dell? [750 Chars limit]
*
Q13: What are the three worst things about Dell? [750 Chars limit]
*
Q14: What would be the one thing that Dell should improve the most? [750 Chars limit]
*
Q15: Any other comments? [750 Chars limit]
* - required field
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