Latest Tecross Survey Results

The hours are horrible ie: Asking managers to arrive at 4 AM to process cash.

Senior store management/Store manager lacks professionalism and treat employees like inmates rather than trusted co-workers.

Poor communciation

Screening out abusive senior managers

the pay,benefits and that is it

No proper training. No job security. Constant badgering about performance from management

TRAINING. Value of its employees. Stop making employees feel as though they are all replaceable when they dont train them properly

At&t used to be a family oriented company that valued its employees. We used to be properly trained to do our job now when something new is implemented we are given a 1 page email explaining it and thats it. We are from that point expected to know everything about it. The out look for at&t isnt bright. employees are the first person customers see and what we do and act will leave a negative impression

there are no best things about dell one hand does not know what other hand is doing poor communications between departments

getting to the right department one department have very little contact. between customer care and tech support. always spend hours on phone to solve simple problems and one dept. has no clue what other dept has putin file

taking care of the customers problems in a timely manner

returned product in dec09 had perchased warranty till 2012 refused tech support for 9 months because customer service did not contact tech support with info. refused to extend warranty the 8 months i was without support when they had returned part since dec support reinstated finally inaug 2010,but i feel i was cheatedout of 8 months service

State of art buildings and campus

Politics
ass licking culture
favouritism

Ass licking culture

Dont join this company if you a hardworking, honest person who cannot contribute to politics and lick your boss's ass

Convenience. It is right next door. I am a local contractor that has spent thousands of dollars in this store in the few years.

SOME of the employees act like they are all important and the customer is just a sideline. Today, I went to the garden section of the home depot on Fones Rd in Olympia.WA. I had the heavy flatbed cart and was picking up 50 lb bags of soil. The clerk had me wait while she stretched the hose over the walk way so I could bump my cart over her hose so she wouldn't be inconvenienced by waiting 2 seconds while I walked into the store. She is an idiot and I am not important to her as a customer, that enables her to have a job.

They need to train their employees to respect the customer. Where would this store be without customers. People don't like paying for bad service. Lowe's is only another mile down the road so it isn't like I don't have a choice of where I shop. At times, I have to get out of their way when I am looking for something. All they are doing is walking side by side bull shitting about the night before. It happens so often it is deterring me from shopping at my local Home Depot.

Come on people, wake up. I am only one of the many customers that are getting fed up with the employees and their lack of respect for the buying public that keeps this store in business.

Juan-sales associate in Westbury, n.y. store#0411
coupons and $ 10.00 off purchase of $ 50.00
delicious attitude of all employee's

none

more clearance items

great experience...Juan was excepional!!!!

I like their ties and fitted dress shirts. Very little else good to say at the store I worked at.

Manager who never trained me.
Inappropriate talk on the sales floor, on the phone and in the office. All could here it (sexual, personal, etc.)
Constant undermining from some employees (rumors, lies, etc.
Manager who when confronted with these problem did not take responsibility and blaimed it on someone else.
District manager who wasn't much better, the bird who sticks their head in the sand to not see or here what is going on.
It is alleged, but I can't prove it, but the store manager sends nude picture via cell phone to others at different store locations.